<SM> ("we", "you and "us" in this policy) is committed to protecting and respecting your privacy.
We respect your privacy and we are committed to protecting your personal data. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We respect your privacy and we are committed to protecting your personal data. This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the notice to understand the meaning of some of the terms used in this privacy notice.
2. PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how we collect and process your personal data through your use of our website <SM>, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition or survey. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
3. PROCESSING OF PERSONAL DATA IN SM
Contact information for SM is:
4. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
① Identity Data includes first name, maiden name, last name, username or similar identifier.
② Contact Data includes billing address, delivery address, email address and telephone numbers.
③ Financial Data includes bank account and payment card details.
④ Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
⑤ Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
⑥ Profile Data includes your username and password, purchases or orders made by you, feedback and survey responses. Usage Data includes information about how you use our website, products and service.
⑦ Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
5. HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our products or services
- create an account on our website
- give us some feedback
- make enquiries
- enter a competition, promotion or survey
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below Technical Data from the following parties:
6. PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
By using the Website, SM will collect and process your Personal Data in accordance with this Notice. Your Personal Data may be used for the following purposes (hereinafter referred as: the ‘Purposes’):
- Payment and Order
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
To the extent permitted by law, we may use your Personal Data for marketing and promotional purposes, including communications through email or equivalent electronic means. For example, we use your Personal Data, such as your email address,to send news and newsletters, special offers, promotions and competitions, or to otherwise contact you about services or information we think will interest you.
- Communicate with you
We use your personal information to communicate with you in relation to <SM> Services via different channels (e.g., by phone, email, chat).
7. USE OF EXTERNAL TOOLS ON OUR WEBSITE
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements
- Google Analytics
The controller has integrated the component Google Analytics (with anonymisation function) on this website. Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
As IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.
In addition, this website uses the Analytics feature UserID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: href="https://tools.google.com/dlpage/gaoptout?hl=en">https://tools.google.com/dlpage/gaoptout?hl=en
In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Further information and Google‘s applicable privacy regulations can be found at https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/ The following link provides a further explanation of Google Analytics https://marketingplatform.google.com/about/.
Our website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https://adssettings.google.com.
8. INTERNATIONAL DATA TRANSFERS
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: [the United States of America, Russia, Japan, China and India].
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this article
9. STORAGE PERIOD
We process and store your Personal Data as long as it is required to meet our contractual and statutory obligations. If your Personal Data is no longer required for the performance of the contractual or statutory obligations, these will be erased on a regular basis unless further processing is necessary, for instance, for preserving particular evidence under the applicable Data Protection Laws and Regulations, or in the context of legal statutes of limitation.
- Records on contracts or withdrawal of subscriptions: 5 years
- Records on payment and supply of goods: 5 years
- Records on the handling of complaints or disputes by consumers: 3 years
According to the "company" 'Personal Information Validity System', the personal information of the members who have not logged in to the service website (including PC/Mobile Web and Apps) is separately stored and managed.
10. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please Contact us.
11. MODIFICATION OF THE PRIVACY NOTICE
<SM> will update this Privacy Notice from time to time in order to reflect the changes in our practices and services and also to remain compliant to Data Protection Laws and Regulations. We will inform you of any substantial modification in how we process your Personal Data.
This Privacy Statement was last updated in May 2019.